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Slate Rigg Farm Holiday Cottages - Terms and Conditions
Booking
The written booking confirmation that you receive from us (by post or e-mail)
is our contract with you and it binds you to the following terms and
conditions (your statutory rights are not affected by these terms and
conditions).
On receipt of your booking confirmation please notify us immediately if it
contains any errors.
We reserve the right to amend prices without notice, but once a booking
confirmation has been issued we guarantee that the price will not increase,
unless the booking is amended. Prices include VAT (where applicable) at the
rates applicable at the time of printing and are subject to change if the
rates or application of the tax changes. In the event of a change of VAT
during the course of the year, your holiday will be invoiced at the new
amount of VAT unless you have already taken your holiday or paid the balance in
full prior to the date of the change.
Payment
Payments can be accepted by cheque or bank transfer.
Please make cheques payable to Mrs D Bowes. Bank transfer details are
available on request.
If your booking confirmation is issued more than 8 weeks before the holiday
commencement date, you need only pay a deposit of £100 immediately. The
balance will then be due 4 weeks before the holiday commencement date.
If your booking confirmation is issued less than 4 weeks before the holiday
commencement date, you will need to pay for the holiday in full immediately
by one of the above methods, to ensure funds have been received and cleared
before the holiday begins (please allow four working days).
In the event of late or non-payment, we reserve the right to cancel your
booking. We will refund any deposit already received (less a £30
administration fee) only if we are able to re-let the property for the period
originally booked by you.
Cancelling
a Booking
Cancellations can only be accepted in writing. We will make every
effort to re-let the property for the period originally booked by you.
If we are successful in doing this, we will refund any deposit already
received (less a £30 administration fee). Otherwise no refunds can be
given.
Your
Holiday Property
You will be able to access the property after 3.30pm on the holiday
commencement date, and must vacate the property by 10.00am on the last day. In
the week preceding your booking please ring to confirm your time of arrival
and you will be told about obtaining keys and accessing the property.
Included in the price of the holiday is all the bed linen and towels.
The property cannot be used for any commercial purposes during the course of
your stay.
There may be small differences between the property and photographs and/or
descriptions shown on the website or in other literature.
We reserve the right to enter the property at reasonable times (or in an
emergency) to carry out urgent repairs or maintenance.
Please note that smoking is not permitted in the property.
Party
Size
The number of occupants should not exceed that shown on the booking
confirmation letter.
The
Holidaymaker’s Responsibilities
The Holidaymaker is responsible for the property and is expected to take all
reasonable care of the same. All equipment, utensils, etc. and the property
must be left clean and tidy and with all its contents in the same condition
that you found them on your arrival.
Damage
Where any items have been broken, damaged, lost or removed and/or where
additional cleaning or maintenance costs have been incurred, you will be
liable for any costs so arising.
Pets
Well behaved pets are welcome. You must bring your own pet basket with you,
as pets are allowed on the clear understanding that under no circumstances
may they lie on bedding or chairs. Pets must not be allowed in the bedrooms
or left unattended in properties or elsewhere. Pets must be kept on the lead
outside at all times due to livestock.
Complaints
In the event of a complaint, please notify us immediately so that we can
endeavour to rectify the problem.
Insurance
Personal
belongings are at the Holidaymaker's risk at all times. No responsibility can
be accepted for loss or damage to any vehicle or its contents.
We recommend that you take out your own holiday insurance to cover this
booking.
Law
The
contract between you and us is subject to English law.
Dawn
and Keith Bowes
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